Wheelbuilder.com :: Testimonials


These guys are the best. They really listen and you can tell they want to inform you, but never any pressure to spend more than you want to. Their service is outstanding too. They have my business for life.
Ryan Jul 19, 2016
Admittedly, at 235lbs, I am not your conventional road rider. As a result I have had my share of problems with wheels, broken spokes, challenges with keeping wheels true (necessitated purchaseing a Park truing stand to maintain my wheels) and have even managed to snap an axle on my road bike over the years. In search of a solution, I contacted Wheelbuilder three years ago to build a set of wheels to accommodate my weight. Wheelbuilders's recommended RR585 wheels, 350 hubs, and laced with thirty-two spokes front and rear. Fast forward three years later and the wheels are as solid, have performed flawlessly and have not required a single truing. My compliments to Wheelbuilder for constructing a great set of wheels and carrying me with confidence over the years. I look forward to many more enjoyable miles on this set of wheels.
Rick Jul 16, 2016
I recently ordered a set of custom built wheels for a commuter / touring bicycle I built up. The customer service experience combined with the quality of the wheelset were both phenomenal. You paid great attention to my specific requests, ordering parts that you usually do not carry in stock. Additionally, I recently completed a demanding bicycle tour in Japan where I put the wheels under constant stress from my heavy weight, pannier weight and rough conditions. The wheels held up marvelously. I believe that you are creating quality products for reasonable prices and I would definitely purchase from you again.
Michael Crees May 2, 2016
After looking at the site I had some questions. I Emailed them. All of my questions were answered by Lisa. She was very knowable and helpful with my order. The correspondence was great and I was able to order exactly what I wanted. The wheels were built and shipped very fast and in perfect condition. And Wow!!! The wheels were beautiful and perfect. I have been telling all my friends about this place. Thank you WheelBuilder for such a pleasant experience :)
Jon Pierce Feb 20, 2016
I recently took delivery of a new set of track wheels that Wheelbuilder.com made for me. These are the best training/race wheels I have ever had. The component combination they put together was perfect for me. I am a 200lb master's track sprinter and I needed something fast and durable. My coach Andy Lakatosh recommended them since he has had a few pairs of wheels built for him. Great work Wheelbuilder!
Matthew Diefenbach Nov 3, 2015
Wheelbuilder's ability to help you build a wheel that is perfectly suited to your needs is second to none! There is no place else I would ever trust to handle my wheel needs or the wheel needs of my clients. Thank you Wheelbuilder for keeping us rolling better than everyone else!
Andy Lakatosh - BIG Picture Cycling Nov 3, 2015
I can honestly say Rich and the team at Wheelbuilder have saved me in my most desperate situations. I know I can always count on them to get it done flawlessly, and they treat my wheels as their own. When I'm flying over 75kph on the track, there's no one else I trust with my wheels than Wheelbuilder, and I will forever be their customer and athlete.

Missy Erickson
World Cup Medalist
USA National Team Member
Missy Erickson Oct 29, 2015
When we are looking for a special set of wheels for our bikes, it's simple, we call Rich at Wheelbuilder.com. He is obsessed with wheels the way we are with carbon frames. There are wheels, and there are Wheelbuilder.com wheels, that is all there is to it. We recommend Wheelbuilder's work without reservation.

Bob Parlee
Owner, Founder, Designer- Parlee Cycles
Bob Parlee Oct 25, 2015
All of my wheels, and those of my clients, are built by Wheelbuilder. I know they will be high quality and that I can count on Wheelbuilder's assistance should anything go wrong. Wheelbuilder is, without a doubt, the best in the business.

Joe Friel, MSc
Head Coach: TrainingBible Coaching
Author: The Triathlete's Training Bible
The Cyclist's Training Bible
The Mountain Biker's Training Bible
Going Long: Training for Triathlon's Ultimate Challenge
Joe Friel Feb 19, 2015
Wheelbuilder has built the finest wheels for our best clients. When you want the best, and when I know every wheel will be perfect, super light and bombproof, I call Wheelbuilder. When you have peak performances on the line, I need power data and Wheelbuilder builds the best PowerTap-laced wheels you can buy.

If you want the best wheels that will take everything you can give them, that's a set of wheels from Wheelbuilder.

Hunter Allen
Owner, Founder- The Peaks Coaching Group
Owner, Founder, Co-developer- TrainingPeaks WKO+ software
Co-Author- 'Training and Racing with a Power Meter'
Hunter Allen Mar 12, 2014
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